Facebook has a team to support users when there are problems with their accounts or when you provide security information for your Facebook account. We may send you an email address that you can use to contact Facebook directly. Below are instructions for contacting Facebook via email.
Instructions for contacting Facebook via email
You can try sending an email to one of the email addresses below to receive a response.
- support@fb.com : Use this email for general support.
- press@fb.com : Send your press-related questions to this email.
- records@fb.com : Use this email for law enforcement related matters.
- appeals@fb.com : Appeal your blocked content using this email.
- abuse@fb.com : Report content that violates Facebook's guidelines via this email address.
- datarequests@fb.com : Use this email to request any data about you from Facebook.
- ip@fb.com : For intellectual property related inquiries, use this email.
- phish@fb.com : Report phishing content via this email address.
Use the Facebook Help and Support menu
The menu lets you access the site's Help Center, see responses to items you've reported, and lets you report bugs or send feedback to Facebook.
- Help Center: Visit the Facebook Help Center website, which includes instructions and answers to your account questions.
- Account status: This feature will quickly check your Facebook account and related pages for losses.
- Support Inbox: You'll find responses to your reported items in this section. You'll also see important notifications about your account here.
- Report a problem: Report a broken feature or respond to an account issue.
Contact Facebook via the form
Facebook provides several forms that you can use to submit requests or report problems with your or someone else's account.
Photo removal request: To remove a photo of yourself, your child, or another adult from the platform due to privacy invasion
https://www.facebook.com/help/contact/516343134409068
Account has been disabled: If your account is disabled, use this page to ask Facebook to review your account.
https://www.facebook.com/help/103873106370583Rename: Use this form to change your first name, middle name, and last name in your account.
https://www.facebook.com/help/contact/1417759018475333
Confirm identity: You can confirm your identity on Facebook by submitting a valid identification card through this form.
https://www.facebook.com/help/contact/515009838910929
People who are medically incapacitated or deceased: To make changes to an account that the account owner cannot make for medical reasons, use this form.
https://www.facebook.com/help/contact/228813257197480
Report violations: To report a trademark or copyright violation, fill out this form.
https://www.facebook.com/help/contact/634636770043106
Reporting children under age: If a child under 13 is using Facebook, use this form to report that child's profile to Facebook.
https://www.facebook.com/help/contact/209046679279097
Request data about children: Get the data Facebook has about your children using this form.
https://www.facebook.com/help/contact/174263416008051
Report a Page Unavailable error: If you get a “Page unavailable” error on Facebook, use this form to let Facebook know about the error.
https://www.facebook.com/help/contact/357161520978587
