Recently, Dell provides users with solutions to update from TPM 1.2 to TPM 2.0 for its eligible laptops and computers. This change will help Dell laptops and computers meet the requirements of TPM 2.0 when installing and updating Microsoft's Windows 11.
Note 1: Before entering the main section of the article you need to pay attention that changes related to BIOS, including TPM updates are very dangerous. This process requires you to always connect laptops and computers to the power source. If the problem occurs in the update process is very easy to cause important hardware damage such as the mainboard, the damage will be very serious. Therefore, you need to consider carefully before deciding to upgrade TPM or update BIOS.
Note 2: Dell said to update TPM 1.2 to 2.0 of the Precision series, you first need to update the device's BIOS on the latest version. Please refer to the article on how to update the BIOS of network administration to better understand this issue.
Note 3: Laptop and Dell computer shipped in the period from 2015 to 2018 are equipped with TPM 1.2 and users can update to TPM 2.0 if desired.
Note 4: Dell laptop is considered to be not compatible with Windows 11. Some users report that their Dell laptop cannot boot after upgrading to Windows 11.
How to update TPM 1.2 to 2.0
1. Visit Dell's product support page.
2. Service Tag of the device or select the device you are using in the product list of Dell
3. Click on the card Drivers & downloads, press Find Drivers
4. Select Security In the catalog menu
5. Find the download file for the Firmware update Dell TPM 2.0. In case there are many TPM 2.0 files, you should choose the file with the nearest update date.
6. If you find you can download
7. After downloading, you double -click to open and run the file
8. The device will automatically update to TPM 2.0 after restarting
Fix the error “The TPM is Owned. Please clear the TPM and TRY AGAIN”
Whenever Windows 10 system with TPM has been restarted, Windows 10 will automatically take control of TPM. The update process to TPM 2.0 or lowering to TPM 1.2 all requires the release of the new TPM control to be successful.
If you do not release the TPM, you will receive an error message “The TPM is Owned. Please clear the TPM and Try Again” when running the file updated and lowered.
How to release TPM control
1. PowerShell under Administrator By pressing the button Start Then enter PowerShell Then right click to choose Run as administrator.
2. PowerShell, You enter the command Disable-tpmautoprovisioning then press Enter.
3. If the feature Dell Data Protection (DDP) Installed, you need to take the following steps:
- Press the button Start Then enter Services.msc Already Enter to open Services Desktop App.
- Service Set Windows dellmgmtagent to mode Disabled.
- Stop (stop) Service Windows dellmgmtagent.
- Service Set Windows dellmgmtloader to mode Disabled.
- Stop (stop) Service Windows dellmgmtloader.
- Conducting the release of TPM control.
4. Click Start Then enter TPM.MSC Already Enter To open the TPM management window.
5. Select Clear TPM In the right outer frame.
6. The system will restart itself to complete the change.
7. Do not access the BIOS, let the computer access to Windows by yourself.
8.
9. If Dell Data Protection (DDP) Installed, you need to take the following steps:
- Press the button Start Then enter Services.msc Already Enter to open Services Desktop App.
- Service Set Windows dellmgmtagent to mode Automatic.
- Start (start) Service Windows dellmgmtagent.
- Service Set Windows dellmgmtloader to mode Automatic.
- Start (start) Service Windows dellmgmtloader.
Dell laptops and computers can upgrade from TPM 1.2 to TPM 2.0
You can click to enlarge the image and find out if your Dell computer can upgrade from TPM 1.2 to TPM 2.0 or not:
Latitude line:
Precision series
Optiplex series
XPS series
Other models
As mentioned in the top notes of the article, upgrading TPM, updating BIOS potentially many risks. In addition, Latpop Dell is also considered to be not compatible with Windows 11. Therefore, you need to consider carefully before proceeding to follow the instructions in this article.
Network administration will not be responsible if your computer has any problems. I wish you success!
