Purchasing on TikTok Shop has now been implemented by many online shops and it is also very simple for shoppers on TikTok Shop, from choosing to buy, creating orders to canceling orders on TikTok Shop. Basically, canceling an order on TikTok Shop is the same as canceling a Lazada order or canceling a Shopee order. But because TikTok Shop is quite new, you can follow the step-by-step instructions below to see how to do it.
How to cancel an order on TikTok Shop
Step 1:
First we place an order on TikTok Shop as usual. Then at the interface you click Profile section then click next Edit profile section.
Step 2:
Now at the bottom of the screen we click to select Settings and privacy section.
Step 3:
Switch to the new interface, we will find it Orders section to review the orders you placed on TikTok Shop. At that time, we will also see order management sections on TikTok Shop to manage orders and monitor current order status. Click on the purchase order on TikTok Shop that you want to cancel.
Step 4:
Next you Click Cancel below to cancel your order on TikTok Shop. Then TikTok Shop will ask you Reason for wanting to cancel order What is that.
You choose the reason available in the list as shown press the Send button under.
Step 5:
Immediately after that, TikTok Shop will receive information about canceling your order and Proceed to cancel your order on the system. We will see the order cancellation notification displayed as shown below.
