Just one mouse click and you can send messages via email to others. However, sometimes that quickness makes you miserable when you accidentally send the unwanted letter content, send an important letter to others that cannot be edited or regained. But you don't have to worry, MS Outlook will help you solve that difficulty in the blink of an eye.
Conditions for implementing email recovery features on Outlook
Email sent with Microsoft Outlook may be deleted from the recipient's inbox or replaced with a new e-mail need to meet the following conditions:
- The e-mail reader of both the sender and the recipient must connect to the Microsoft Exchange server.
- The email that wants to recover is sent to the addresses in the same organization/business and must use the Outlook app on computers or Office 365.
- The recipient has not opened the letter.
If these three requests are met, the email may be recalled without any problems.
Recall Email on Outlook 2016, 2013 and 2010
To recover the sent to Outlook 2016, 2013 or 2010, you need to do the following:
Step 1: Click the folder Sent items Located on the left of the Outlook window.
All letters will be automatically saved in the folder Sent items.
Step 2: Select the email you want to recover and double click to open in the new window
When opened, Outlook will provide a number of different functions such as forwarding, answering or moving email right on the interface.
Step 3: Click on the button Actions and select items Recall this message From the drop -down menu.
If you do not see the option display Recall this message This means that you do not use the Exchange account or Recall function that has been disabled by the administrator of the Exchange server.
Step 4: Select one of the two recovery options.
- Delete Unread Copies of this Message: The system recovers the sent.
- Delete Unread Copies and Replace with a new message: The system recovers the sent and replaced by the new letter.
However, not all letters can be recovered, MS Outlook is currently only capable of recovering letters that the recipient has not read. Therefore, you should set up the system to notify you in case the letter has been revoked or not recovered, by marking Tell me if records or fails for each recipient.
Step 5: Confirm your choice by clicking OK.
Step 6: To ensure that the recovery has been successful, Outlook will always inform you by email about the recovery result. If you have activated the corresponding function, the recipient will also be notified of the recovery.
Recall failed: Email of the recovery of failure includes the following information: recipient, topic, time and notice of recovery failure.
Successful recall: The email of successful recovery also includes the same information as when the recall fails, except that there will be an email notification that has been successfully recovered.
Is the email sure to successfully recall?
The sending email can be recovered and replaced by a new letter Not only depends on the requirements listed above but also depends on the recipient's outlook settings.
Case 1: Outlook of the recipient enabled the “Automatically Process Meeting Requests and Responses to meets and polls”.
In this case, both the original and the letter of recovery will be saved in the recipient's inbox. Whether the recovery is successful or not depends on whether the letter has been read or not:
- If the recipient has not read the original email, it will be replaced by the recall email. The recipient is still informed that you have recalled the original.
- If the email is marked as read, you can not recall anymore, the mail will still be in the recipient's inbox. However, the recipient will still be informed that you are trying to recall this letter.
Case 2: Outlook of the recipient disabled the feature “Automatically Process Meeting Requests and Responses To Meeting Requests and Polls”
In this case, both original mail and email about the recovery will be saved in the recipient's inbox. Whether the recovery is successful or not depends on which email is opened first:
- If the recipient opens the mail for the previous recovery, the original mail will be deleted, meaning that the recovery has been successful.
- If the recipient opens the original e-mail first, the recovery will not succeed.
Case 3: Receipt of rules (Rules) causes the original email to move to other directors.
If the recipient sets the rules in Outlook so that the same emails are always grouped together, which means the original email and the recalled email will be stored in different folders, the recovery will fail.
Case 4: The recipient uses the rules (Rules) but both the original email and the recalled email are transferred to another folder.
If the recipient sets the rules in Outlook and both emails are stored in the same folder, it depends on which email is opened first.
- If the recipient opens the mail for the previous recovery, the original mail will be deleted, meaning that the recovery has been successful.
- If the recipient opens the original e-mail first, the recovery will not succeed.
So Quantrimang.com has just taught you how to recall/Revoke email sent on Outlook. It is not complicated but depends on many other factors not only from the sender.
Please try to see if there is any problem. I wish you success!
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